[fusion_builder_container background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” video_mute=”yes” video_loop=”yes” fade=”no” border_color=”” border_style=”solid” padding_top=”” padding_bottom=”” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=”” type=”legacy” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px”][fusion_builder_row][fusion_builder_column type=”1_6″ layout=”1_6″ last=”false” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”fade” animation_direction=”up” animation_speed=”0.8″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”true” spacing_right=”2%” min_height=””][/fusion_builder_column][fusion_builder_column type=”2_3″ layout=”2_3″ last=”false” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”fade” animation_direction=”up” animation_speed=”0.8″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”false” spacing_right=”2%” spacing_left=”2%” min_height=””][fusion_accordion divider_line=”yes” class=”” id=””][fusion_toggle title=”How do I place an order?” open=”no”]You may contact us through email address, by phone or by requesting a quote online.

Please include:

Your contact information
The event date with location & time
Type of event
Sculpture desired[/fusion_toggle][fusion_toggle title=”How long will the ice sculpture last?” open=”no”]An ice sculpture typically lasts an average of 4-6 hours indoors. Ice sculptures can be displayed outdoors, but will have significantly less lasting time. For outdoor displays, we recommend displaying your ice sculpture in a shaded area away from direct sunlight.[/fusion_toggle][fusion_toggle title=”Do you deliver?” open=”no”]Yes, we deliver! Please include the location of your event for delivery fees. Pick up is only available at our Philadelphia location.[/fusion_toggle][fusion_toggle title=”What is the average size and weight of an ice sculpture?” open=”no”]Dimensions and weight vary depending on the design. Our single block ice sculptures are carved from a 300 lb. block of ice with the dimensions of 40 in. high x 20 in. wide x 10 in. thick. We do our best to maximize the size of your design to the dimensions of the ice block.[/fusion_toggle][fusion_toggle title=”What is included with the ice sculpture?” open=”no”]Your ice sculpture will come complete with a plastic drip tray with hose and a standard fluorescent white light (colored lighting is available for an additional fee). Please let us know if you would like colored lighting with your ice sculpture.[/fusion_toggle][fusion_toggle title=”What will we need to provide?” open=”no”]You will need to provide a table, bucket, and an extension cord (for lighting). Each drip tray comes with it’s own hose attachment for the water to drain. We recommend dressing your table with linen to conceal the bucket underneath the table for a clean presentation.[/fusion_toggle][fusion_toggle title=”How far in advanced will I need to place an order?” open=”no”]Ordering early helps to ensure availability. Wedding and holiday season dates fill up quickly, place your deposit early to hold your event date and times.[/fusion_toggle][fusion_toggle title=”How do I choose my ice carving design?” open=”no”]We have a large array of photos on our web site. These photos are place in specific categories to give you ideas of what some of our clients have used for their event. Please contact us for recommendations.[/fusion_toggle][fusion_toggle title=”Can you custom design an ice sculpture for our special event?” open=”no”]We’d be more than happy to custom design an ice sculpture for your event. However, all sketches are now only provided when you place a deposit. Unfortunately, we’ve realized through the years that our sketches/proof have been passed on to our competitors to use. We take time to design your ice sculpture to be unique and one of a kind. Please take this into consideration if you are requesting a sketch.[/fusion_toggle][fusion_toggle title=”I don’t see what I want on your web site…” open=”no”]Through the years we’ve designed and carved thousands of ice sculptures and it’s impossible to put every picture of our work on our web site. If you have an idea, please email us a clear photograph/artwork (in .jpg format) of what you have in mind. Our talented team sculptors will do their best to realize your vision in ice.[/fusion_toggle][fusion_toggle title=”How much is the average cost of an ice sculpture?” open=”no”]Our prices vary depending on design and size. Please contact us for a price quote. If the price is out of your budget, you can arrange to pick your sculpture at our studio (this option is only available at our Philadelphia location). We offer competitive pricing, let us know and we’we’ll do our best to match it.[/fusion_toggle][fusion_toggle title=”Is a deposit required?” open=”no”]A deposit is required for all orders.[/fusion_toggle][fusion_toggle title=”My event is tomorrow, what can I do?!” open=”no”]We do our best to accommodate all rush orders, call us now![/fusion_toggle][fusion_toggle title=”Refund/Cancellation Policy” open=”no”]Please notify us immediately of any cancellations.  Unfortunately due to the nature of our business, we are unable to offer any refunds.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type=”1_6″ layout=”1_6″ last=”true” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”solid” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”fade” animation_direction=”up” animation_speed=”0.8″ animation_offset=”” class=”” id=”” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” first=”false” spacing_left=”2%” min_height=””][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]